Frequently asked questions
Softub Canada has been manufacturing spas since 1990 for thousands of happy customers.
That means with simple care, you can expect to get many years of enjoyment, indoors or outdoors.
The Softub is made of soft, closed cell polyethylene foam, and is covered with Leathertex or Syntex, a marine grade vinyl with UV, mold and mildew protection.
The, cushioned foam is comfortable to sit on. In addition, it is very lightweight, which allows your Softub to be so portable, eliminating costly site preparation! The marine grade vinyl not only gives your Softub its beautiful exterior, but is also weather resistant, holding up in the most extreme environment.
The Softub Spa was designed to be the most energy-efficient spa on the market. An ingenious heat recovery system allows the Softub spa to stay hot and ready to enjoy – 24 hours a day. Depending on your use, climate, and temperature, electrical costs should average between $5 – $10 per month.
The spa water is heated using a patented heat recovery system, which uses waste heat from the motor to heat the water up to 104F.
Softub 140 = 1445 lbs (657kg)
Softub 220 = 2120 lbs (964kg)
Softub 300 = 2744 lbs (1247 kg)
Any moderately level surface which can support 125 lbs per square foot is fine for a Softub Spa. Wood decking, tile, brick, or similar surfaces are acceptable. Select a convenient site which will not be affected by active bathers and water splashes.
Yes! Installing your Softub does not require special construction, trained crews, or equipment. Typically, a Softub can be set up by one person in about 15 minutes.
Our showroom is located in the Urban Oasis Garden & Outdoor Living Centre at 4649 W. Saanich Rd. Victoria, BC. A Softub can also be viewed in the Cultivate Garden & Gifts at 609 Island Hwy East, Parksville, BC.
Softub has been manufacturing Softub spas since 1986 for thousands of happy customers.
That means with simple care, you can expect to get many years of enjoyment, indoors or outdoors.
That means you won’t see a huge jump in your electric bill, as with other hot tubs that use costly heating elements.
Softub Canada is a totally Canadian owned and operated company. The manufacturing facility is located in Sudbury, Ontario. The product was introduced into Canada from California in September 1990 and Softub Canada was incorporated shortly thereafter. Softub Canada has a licensing agreement with Softub Inc. of the US to manufacture and market the Softub in Canada.
How this benefits you: If you ever need accessories, parts, service, or answers – no matter where you live – we’re available nearby.
Softub Canada is a totally Canadian owned and operated company. The manufacturing facility is located in Sudbury, Ontario. The product was introduced into Canada from California in September 1990 and Softub Canada was incorporated shortly thereafter. Softub Canada has a licensing agreement with Softub Inc. of the US to manufacture and market the Softub in Canada.
How this benefits you: If you ever need accessories, parts, service, or answers – no matter where you live – we’re available nearby.
The vinyl is a marine-grade product that is designed to withstand the harshest climates and sun.
How this benefits you: That means with simple, routine care, you can expect to get many years of service, indoors or out.
Softub spas are easy on the pocketbook. The nationwide average cost to operate a Softub spa outside, is between $6 and $10 per month, year round.
How this benefits you: That means you won’t see a huge jump in your electric bill, as with the 220v hard tubs.
With our revolutionary heat recovery system, which uses the heat created by the pump motor to heat the water.
How this benefits you: You will have operating costs that are a fraction of the cost of a hard tub, a reduction in service problems, and an extension of the life of the motor, since our system helps keep it cool.
Our thermostat can be set as high as 106 degrees Fahrenheit or 42 Celsius.
What that means to you: No matter what temperature you select, your Softub is ready for you whenever you’re ready to relax.
We have water treatment kits that fully explain the treatment process. To make maintenance as simple as possible, we also have a patented, fully automatic, ozone injection system that significantly reduces the amount of chemicals needed to keep your tub clean and sanitary.
How this benefits you: That means it takes less time-and less money out of your pocket – to keep your tub sparkling clean.
A 220 gallon Softub spa weighs 1,972 pounds, including the HydroMate and lid.
How this benefits you: You can put your tub on nearly any deck. Check with your builder, but most new decks can easily support a Softub spa and a few of your friends.
The great news is that all you need is a level surface and a standard 120V 15A electric outlet.
How this benefits you: Unlike hard tubs, you will not be burdened with pouring a concrete pad, expensive 220V wiring and possibly a crane.
No.
How this benefits you: Most hard tubs require expensive electrical and plumbing for installation. A Softub spa is designed for anyone to easily install themselves, as it plugs directly into a standard 115V 15A outlet. Best of all, with our SmartChip™, you never have to worry about power surges or brown-outs damaging your spa.
Softub vs Acrylic
Many of the processes and manufacturing techniques used to create Softubs are patented and Softub Canada continues to set new industry standards for innovations in portable hot tub design. Softub Canada employs a team of engineers that devote themselves to making the most comfortable, energy efficient and enjoyable spa on the market.
SOFTUB
Acrylic
Site Prep
Softub
All you need is a level surface-indoors or out. You don’t have to spend extra for construction or a concrete pad.
Acrylic
Excavation, construction or concrete pad sometimes necessary for permanent location.
Electric
Softub
A Softub plugs into a regular household outlet. We also include a Ground Fault Circuit Interrupter. All you do is plug it in.
Acrylic
Installation of extra amperage or 220V – 60amp line is normally needed. Additional GFCI purchase required.
Installation
Softub
Delivery is quick and easy. One person can set up a Softub in just minutes!
Acrylic
Costly crew, placement, plumbing, electrician costs. Crane sometimes necessary.
Portability
Softub
You can easily roll a Softub through a standard doorway, up or down stairs, or across a yard. The heaviest component weighs less than 95 pounds.
Acrylic
Cumbersome. Difficult or impossible to move. Typically 400-900 pounds.
Relocate
Softub
A Softub is easily moved from place to place, indoors or outdoors AND you will keep your warranty even if you move!
Acrylic
Usually not practical due to weight and site preparation. Someitmes moving will break tub or void warranty.
Heat
Softub
For all their power and features, Softub® spas are remarkably simple to operate. In a climate with an average 65°F temperature, the typical Softub spa requires just 2 kw hours of electricity per day to stay 106°F and ready to use. At 8¢ per kw hour, that would be just 16¢ a day, or $5.00 per month.*
Acrylic
Separate heating element is expensive to operate and replace. Monthly cost approx. $20-$60.
Thermal Lid
Softub
All Softub spas include an insulated, folding, lockable lid to reduce any heat loss.
Acrylic
May be an accessory and an added cost.
Jet Power
Softub
Strategically placed, interchangeable hydrojets provide powerful hydrotherapy.
Acrylic
Hydrotherapy often uneven due to number and configuration of jets.
Safety
Softub
Softubs have no hard surfaces or hidden depths. The low profile allows for easy entry and exit. A practical choice for all ages.
Acrylic
Must use caution with slippery surfaces and hard corners. Dangerous hidden depths and suction intakes. Not always safe for all age groups.
Comfort
Softub
Softub spas have a padded surface that’s as comfortable as an easy chair.
Acrylic
Hard surface resembles a concrete floor.
Seating
Softub
Go ahead and stretch out! Spacious, open barrier-free seating allows a variety of positions and activities. Ideal for water exercises!
Acrylic
Molded plastic assigned seats restrict activity and positioning. Sometimes the seats don’t always “fit” the user.
Usage
Softub
A Softub is always hot and ready to use – 24 hours a day.
The bottom line is that Softub is more
convenient, more comfortable and less expensive!
